Website and referral terms
These are V1 working terms, not a substitute for legal review. Operator details and the final contractor model must be inserted before launch.
These terms are intentionally conservative and should be reviewed once the operating entity, contractor agreement, complaints route and payment model are known.
1. About Derby Drain Link
Derby Drain Link is intended to operate as a drainage enquiry and referral service operated by [LEGAL OPERATOR TO ADD].
2. Independent drainage contractors
Unless the site clearly says otherwise for a specific service, Derby Drain Link does not carry out the drainage work. An independent contractor assesses the job and is responsible for agreeing scope, price, timing and the terms applying to the work with the customer.
3. Information on this website
General drainage information is provided to help visitors understand common issues and possible next steps. It is not a remote diagnosis and should not be relied upon where professional inspection is required.
4. Prices
No contractor price is binding merely because a general price guide appears on the website. The independent contractor should confirm the actual price and scope before work begins.
5. Complaints
[FINAL COMPLAINTS ROUTE TO ADD]. Complaints about the referral service and complaints about drainage workmanship may need different routes depending on the final operating model.
6. Liability and statutory rights
[FINAL LEGALLY REVIEWED WORDING TO ADD]. Nothing in these terms should attempt to exclude rights or liabilities that cannot lawfully be excluded.
7. Contact
[LEGAL OPERATOR CONTACT DETAILS TO ADD]
V1 working draft: 16 August 2026.